Privacy Policy

Last Updated: December 6, 2025

1. Introduction

StableState LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://stablestateit.com) and use our services, including AI-powered automation, productivity tools, and connected third-party integrations.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Contact Information: Name, email address, phone number, company name, and other contact details when you fill out our contact form
• Account Information: Login credentials, preferences, and settings for platform access
• Infrastructure Data: Device information, metrics, and monitoring data you configure for collection
• Communication Records: Emails, support tickets, and other communications with our team

2.2 Automatically Collected Information

When you visit our website or use our platform, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on platform
• Cookies: Information stored via cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Service Delivery: Providing monitoring services, sending alerts, and executing platform features
• Communication: Sending you updates, notifications, and service-related information
• Improvement: Improving our platform, services, and user experience
• Compliance: Meeting legal, regulatory, and contractual obligations
• Analytics: Understanding how users interact with our services

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information:

• With Your Consent: When you explicitly authorize us to share data
• Service Providers: With vendors who assist us (Azure, Office 365), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of merger, acquisition, or asset sale

5. Data Security

We implement industry-standard security measures to protect your data:

• TLS 1.2+ encryption for all data transmission
• Azure secure infrastructure with encryption at rest (AES-256)
• Role-based access control limiting data access
• Regular security audits and vulnerability assessments
• Azure Key Vault for secure credential management

6. Data Retention

We retain data based on service tier and legal requirements:

• Monitoring Data: 90-365 days based on service tier
• Account Information: Duration of service plus 7 years for compliance
• Contact Information: Until deletion request or 3 years if inactive

7. Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

8. Contact Us

If you have questions about this Privacy Policy:

• Email: [email protected]
• Address: 4380 67th Dr #1071, Union Grove, WI 53182
• Response Time: We will respond within 30 days

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective when posted. Continued use of our services constitutes acceptance of updated terms.

10. Google API Services

10.1 Google Services We Access

StableState services may access the following Google APIs on your behalf when you authorize us via Google OAuth:

• Gmail API: To read, search, label, and send emails as directed by you
• Google Calendar API: To read, create, and modify calendar events as directed by you
• Google Drive API: To upload, read, and manage files you direct us to create or access
• YouTube Data API: To upload video content and read channel analytics on your behalf

10.2 How We Use Google Data

Data accessed via Google APIs is used solely to perform actions you explicitly request. Specifically:

• Google user data is never used for advertising or marketing purposes
• Google user data is never sold, rented, or shared with third parties outside of providing the requested service
• Google user data is not used to train AI or machine learning models
• We access only the minimum data necessary to complete each task you request

10.3 Data Storage and Retention

OAuth access tokens are stored securely in Azure Key Vault using encryption at rest. We do not persistently store the content of your Gmail messages, calendar events, or Drive files beyond the duration of the task being performed.

10.4 Revoking Access

You may revoke StableState's access to your Google account at any time by visiting https://myaccount.google.com/permissions and removing the StableState application.

10.5 Compliance

Our use of Google API Services complies with the Google API Services User Data Policy, including the Limited Use requirements.