Privacy Policy

Last Updated: December 6, 2025

1. Introduction

StableState AI Solutions ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://stablestateit.com/aisolutions) and use our AI consulting services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you directly provide to us, including:

• Contact Information: Name, email address, phone number, company name, and other contact details when you fill out our contact form or inquiry form
• Project Information: Details about your AI consulting needs, business requirements, and project scope
• Client Data: Data you may share with us during project execution (handling with strict confidentiality)
• Communication Records: Emails, messages, and other communications between you and our team

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, links clicked, and referral sources
• Chat Interactions: Messages and responses in our AI chat widget (used to improve service)
• Cookies: Information stored via cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

• Service Delivery: Providing AI consulting services, responding to inquiries, and executing projects
• Communication: Sending you updates, newsletters, and service-related notifications
• Improvement: Improving our website, services, and user experience
• Compliance: Meeting legal, regulatory, and contractual obligations
• Analytics: Understanding how users interact with our services
• Marketing: With your consent, sending promotional material and offers

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information:

• With Your Consent: When you explicitly authorize us to share data with third parties
• Service Providers: With vendors who assist us (Azure, Office 365, etc.), bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of merger, acquisition, or asset sale
• Protection: To enforce our terms and protect against fraud or security threats

5. Data Security

We implement industry-standard security measures to protect your data:

• HTTPS encryption for all data transmission
• Azure secure infrastructure with encryption at rest
• Role-based access control limiting data access
• Regular security audits and vulnerability assessments
• Secure API authentication and credential management
• Incident response procedures for data breaches

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy:

• Contact Information: Retained until you request deletion or for 3 years if inactive
• Project Data: Retained for the duration of engagement plus 7 years for legal/tax compliance
• Chat Logs: Retained for 12 months for service improvement, then deleted
• Analytics Data: Retained for 24 months then anonymized

7. Your Rights

Depending on your location, you may have rights including:

• Access: Request a copy of personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (right to be forgotten)
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at contact@stablestateit.com.

8. Third-Party Services

Our website and services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies when accessing external sites.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal data is collected
• Right to delete personal data collected
• Right to opt-out of the sale of personal data
• Right to non-discrimination for exercising CCPA rights

10. GDPR Compliance (EU Users)

If you are in the European Union, we comply with the General Data Protection Regulation (GDPR):

• Legal basis for processing your data (consent, contract, legitimate interest)
• Data protection officer contact: contact@stablestateit.com
• Right to lodge complaints with your supervisory authority
• Standard Contractual Clauses for international data transfers

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will promptly delete it. If you believe we have collected data from a minor, please contact us immediately.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

• Email: contact@stablestateit.com
• Address: Union Grove, Wisconsin, USA
• Response Time: We will respond to requests within 30 days

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective when posted. Continued use of our services constitutes acceptance of updated terms. We will notify you of significant changes via email.